Robert Bell & Company

Top tips for sellers: How to conduct a successful viewing yourself

5 Apr 2025

When selling your home, viewings play a crucial role in impressing potential buyers. Here’s how to make sure every viewing counts.

When selling your home, viewings play a crucial role in impressing potential buyers. A well-conducted viewing can highlight your property’s best features, create an inviting atmosphere and encourage buyers to make an offer. While estate agents are there to guide the process, sellers also have a part to play in making the experience smooth and appealing. Here’s how to make sure every viewing counts.

1. Let the Agent Lead

If your estate agent is present, allow them to take the lead. They have the experience and knowledge to highlight your home’s best assets and answer questions in a professional and persuasive manner. Stepping back and letting them do their job can help create a more structured and engaging viewing.

2. Create a Welcoming Atmosphere

First impressions matter. Before a viewing, open curtains or blinds to let in natural light, set a comfortable temperature and consider subtle touches like fresh flowers or a light pleasant fragrance. A bright warm and well-presented home instantly feels more inviting.

3. Be Friendly Not Overbearing

Greet potential buyers with a warm welcome but avoid shadowing them throughout the tour. Buyers need space to explore the property and picture themselves living there. Standing back allows them to take in the details at their own pace without feeling pressured.

4. Highlight Key Features

If you are guiding the viewing yourself, make sure to point out your home’s best features such as modern upgrades, energy-efficient improvements or spacious outdoor areas. Keep explanations short and relevant ensuring the buyer remains engaged without feeling overwhelmed.

5. Be Honest and Transparent

Buyers will appreciate your honesty about maintenance, the local area or any upcoming work needed. Being upfront builds trust and prevents potential disputes later in the process. A transparent approach makes buyers feel more confident in their decision-making.

6. Offer Insights on the Local Area

Beyond the property itself, buyers are often keen to learn about the surrounding neighbourhood. Share useful details about local schools, transport links and nearby amenities. These insights can make your home even more appealing particularly to buyers unfamiliar with the area.

7. Avoid Over-personalising the Tour

While it’s natural to want to share your experiences of living in the home, try to keep personal stories to a minimum. Buyers need to visualise themselves in the space and too much personal information can make that harder. Keep the focus on the property itself.

8. Follow Up for Feedback

Once the viewing is over, ask your agent to gather feedback from potential buyers. Understanding what they liked or didn’t can help you make improvements and refine your approach for future viewings. Even small adjustments can make a big difference.

Final Thoughts

A well-conducted viewing can be the difference between a buyer walking away or making an offer. By creating a welcoming atmosphere, offering helpful insights and giving buyers space to explore you increase your chances of leaving a lasting impression. Trust your estate agent’s expertise, highlight your home’s best features and always be open to feedback because every viewing is an opportunity to sell

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