Vacancy - Residential Lettings Administrator
Robert Bell and Company are looking to replace an existing role to be a key member of the busy and expanding residential lettings department in Lincoln.
Job Title: Lettings Administrator
Location: Based in our Lincoln office.
Hours of Work: Part time 3-4 days a week tailored to the right candidate but ideally Monday, Wednesday, Friday (8:45am to 5:30pm) plus every third Saturday (9am – 12noon).
Reporting to:
Residential Lettings Manager – Sharon Kirk MRICS and
Director - George R.Harrison MRICS FAAV
General Role: Robert Bell and Company are looking to replace an existing role to be a key member of the busy and expanding residential lettings department in Lincoln. The chosen candidate will be one of the main points of contact for visitors, phone and email enquiries coming to the Lincoln office with a focus on the residential lettings but also initial handling of sales and other departments. They will assist the lettings teams with all manner of work including arranging viewings and other appointments, preparing documentation and handling maintenance issues.
Key Duties:
- Answer enquiries by telephone, email or in person. Taking full details and logging onto our management system. Ensuring their enquiries are dealt with efficiently and promptly.
- Arrange viewings, valuations and inspections.
- Arrange maintenance work and liaise with landlord clients, contractors and tenants.
- Cover for viewings and inspections when required.
- Assist lettings secretary with supporting documentation.
- Maintain office displays and co-ordinate lettings lists and assist in marketing properties on websites and social media.
- To become proficient on Expert Agent, our management system.
- Helping other departments as reasonably necessary.
- Other duties within the skills and capacity of the job holder
Skills and Attributes: Past experience in the residential property industry helpful but not essential. Needs to be proficient with IT software.
Personal attributes should include an efficient and methodical work ethic with attention to detail. Will need to manage their time within the small team, have a calming disposition to deal with difficult circumstances and handle pressure of progressing numerous tasks at any one time.
